Client Education Center

The sole purpose of Medvertex Client Education Center (CEC) is to assist and educate our current and future clients to be good stewards of their clinics’ business and financial health. Our CEC has a library of articles on wide spectrum of topics, tools, processes, latest updates on insurance and government regulations, etc.….For more information, please email our Client Education Center at

Electronic Health Record – 8 Things you need to know before you select your EHR

Posted by: Medvertex Client Education CenterOn: Monday, October 23, 2017

One of the most challenging tasks in a medical practice is selecting an electronic health record system (EHR). The purchase and installation of an EHR require meticulous research and a lot of time. For an accurate and a detailed medical charting, it is important for the practitioner to choose reliable […]

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New Medicare Cards: What Do the New Medicare Cards Mean for Providers and Patients

Posted by: Medvertex Client Education CenterOn: Tuesday, October 17, 2017

In an effort to protect Medicare beneficiaries, the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 require the removal of your Social Security Number (SSN) from current Medicare cards and replace it with the Medical Beneficiary Identifier (MBI). All Medicare beneficiaries will be required to switch to the new […]

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5 Steps To Switching Into a ‘Healthier’ Practice

Posted by: Medvertex Client Education CenterOn: Tuesday,

Are you committing doublethink? How is your cash flow really doing? If you have tothink twice about it, chances are you might not be in a great situation. Perhaps it’s time to give your RCM vendor an internal audit. It’s obvious that every service-oriented medical practitioner wishes to increase the […]

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Is Medical Billing Outsourcing Right for You?

Posted by: Medvertex Client Education CenterOn: Tuesday, October 10, 2017

The choice to outsource the medical billing for your practice can be a difficult decision. There are a variety of reasons for choosing to keep your medical billing in-house or to outsource your medical billing. The decision can be emotional and usually differs from practice to practice. Practice size, how […]

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Electronic Medical Record Readiness Assessment

Posted by: Medvertex Client Education CenterOn: Wednesday, March 1, 2017

There is no doubt that Electronic Medical Records (EMR), implemented successfully and used properly, are valuable clinical tools in any medical practice. Their benefits of reducing costs, streamlining workflow, improving medical care and increasing practice productivity are undeniable. However, we hear stories upon stories of failed implementations and deinstallations of these systems across the US. Per a study conducted by Health Leaders-Inter-Study that “The state of Arizona and the Phoenix area have experienced a high adoption rate for electronic medical records, but this has been followed by a “deinstallation” of the technology”. {….}

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How to Reduce No-Shows

Posted by: Medvertex Client Education CenterOn: Wednesday, February 15, 2017

According to an MGMA survey of practices that track no-shows and late cancellations, these practices used the following patient appointment reminder techniques to reduce the number of no-shows:

  • 75.7% have staff make telephone calls
  • 19.3% send postcards/mailers
  • 18.8% have an automated attendant system make calls
  • 5.9% have a vendor handle reminders and confirmation


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Automated Appointment Reminder (AAR)

Posted by: Medvertex Client Education CenterOn: Friday, February 3, 2017

AAR is a computer application that can be accessed online as SaaS (Software as a Service) or installed onsite. The application is used by medical practices of all sizes to automatically call their scheduled patients in advance and remind them of their upcoming appointments. These applications are getting very sophisticated in the features they provide. They can actually emulate a medical office receptionist in calling and reminding patients. They can detect if the call is answered by an individual, voicemail or answering machine and convey the right message. They can also accept responses from patients for cancelling or rescheduling their upcoming appointments. {….}

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Are You Ready For ICD-10-CM?

Posted by: Medvertex Client Education CenterOn: Saturday, January 7, 2017

What is ICD-10-CM and ICD-10-PCS? ICD-10-CM is the new US clinical modification standard of the International Classification of Disease ICD-10. It will replace the current ICD-9-CM by October 1, 2013. ICD-10-CM is maintained by NCHS (National Center for Health Statistics). It includes the level of detail needed for disease classification and diagnostic specification in the United States. It consists of more than 68,000 diagnosis codes while ICD-9-CM has a little more than 13,000 diagnosis codes. {….}

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Are You Prepared for the Red Flags Rule?

Posted by: Medvertex Client Education CenterOn: Thursday, January 5, 2017

Red Flags Rule is instituted by the FTC and it is designed to protect against identity theft. The rule will take effect on November 1, 2009. It sets out how physicians’ offices, clinics and hospitals assess and identify medical identity theft. This occurs when a person uses another person’s personal information (Name, Social Security Number or insurance information) without the victim’s consent to obtain medical services. As defined by the FTC, “Red Flags” are suspicious patterns or practices that indicate the possibility of identity theft. {….}

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