Medvertex and Lifespan Physical Therapy, Occupational Therapy, and Speech and Language Pathology Services, PLLC have been doing business together for over 4 years, and we remain satisfied and loyal customers. Communication, collaboration, and collections have all been exceptional. During the difficult journey of trying to find a qualified, competent and honest in-house individual or a company to handle the billing at our clinic “Lifespan Physical Therapy, Occupational Therapy, and Speech and Language Pathology Services, PLLC”, as our previous billing specialists did not invest the time to resubmit claims, collect balance due or track payments accurately, we were fortunate enough, we found Medvertex, who has been committed and motivated to follow up with the insurers to collect all payment due by providing detailed, accurate, timely and informative monthly reports which significantly impacted our revenues positively ever since working with Medvertex through a team of communicative, hardworking, cooperative honest efficient and courteous members; basically this is what you need when it comes to utilizing your billing services
With 3 billing teams working on my account for a period of 2 years, it has only resulted in numerous billing inaccuracies, a high account receivables and lost revenues. I needed to fix that through reconciling through reconciling two years in billing, which Is a big challenge because it includes reviewing thousands of visits and trying to make sense of information by so many other persons which needs efficiency and a dedicated committed team, and I was fearing no one was up to such challenge. However, I was very impressed by their professionalism, confidence and a well constructed plan to remedy my billing issues in a timely manner, as they have improved my billing procedures and collections as well as reducing my AR which has allowed me focus more on the medical aspect of my private practice. I have and always will continue to recommend Medvertex to several colleagues, as it consists of a team of supportive, dependable and trust worthy team members! It is indeed the best business decision I have made. Thank you!
Towards the end of our relationship with our previous billers, we weren’t offered what we were promised, that is when Medvertex stepped in the picture with the professional attentive team offering efficient services. Even though, Medvertex were in the early stages of launching their services in the market, they were service oriented while working tirelessly to ensure the delivery of excellence! Medvertex Is definitely a great partner of success.
I have to admit that Medvertex has been a lifesaver for my clinic. As my independent practice had grown to the point where I was focusing my time on billing vs being a therapist, as the local services that was being offered to the clinic at the time had some mistakes in the processed claims that needed to be fixed immediately, and at the time, I was fearing how I could provide quality care and find the time to follow up with all the billing issues. And ever since Medvertex stepped in, I always get quick service and my questions are answered in a timely fashion, which gives me a peace of mind when it comes to the claims that are being submitted and accounted. Don’t hesitate to give them a try!